XRM Solutions

XRM Solutions is a cloud-based service organization headquartered in Ann Arbor that specializes in comprehensive contingent workforce management solutions. Founded in 2000, the company emerged from leadership's vision of the future of contingent workforce staffing being dominated by organizations offering both vendor management services and online procurement software.

XRM Solutions provides end-to-end contingent workforce management through a single, integrated, mobile-friendly platform that enables organizations to engage, manage, and drive stakeholder collaboration efficiently. The company's cloud-based system was developed after extensive research revealed that existing market solutions at the time failed to accomplish what the founding team considered vitally important for online workforce management systems.

The platform leverages artificial intelligence to accelerate hiring decisions through AI-driven resume summaries and overall candidate match scores. This technology allows users to instantly see how well a candidate's resume aligns with job descriptions, helping both client users and Managed Service Providers (MSPs) quickly identify top talent and make smarter, faster hiring decisions with confidence.

XRM Solutions offers comprehensive analytics capabilities through interactive dashboards and reports that can be easily customized to provide users with at-a-glance overviews of relevant information. Real-time reporting measures talent community metrics, source analytics, and other key statistics including time-to-hire and staffing agency performance, enabling data-driven decision making.

The company supports diverse contingent labor programs and offers specialized solutions for Statement of Work (SOW) project-based milestone deliverables through customizable templates. Additionally, XRM facilitates independent contractor management by integrating with various gig platforms and enabling seamless onboarding through MSP or payroll service providers.