Operational Technical

Operational Technical Services (OTS) is a specialized recruitment agency that connects certified utility professionals with positions across the United States. Based in Los Angeles, OTS focuses exclusively on the utilities sector, providing skilled professionals for water treatment, distribution, wastewater, collections, project startup and emergency services. The company has successfully filled over 200+ positions since its inception, establishing itself as a trusted partner in an industry that rarely utilizes outside recruitment assistance.

Operational Technical Services specializes in providing skilled and certified professionals to utilities across the United States, focusing specifically on water and wastewater operations. Founded during the Covid pandemic in 2020, OTS recognized the critical need for qualified professionals in the public and private utility sector and has since become synonymous with finding qualified talent that meets industry-specific requirements.

The company's approach goes beyond simple matchmaking between clients and candidates. OTS believes in ensuring that the needs of both parties are fully met through comprehensive support services. Every candidate hired by OTS becomes an OTS employee with access to health benefits including medical, dental and vision coverage, sick time, and weekly pay. Candidates work closely with dedicated recruiters who conduct weekly check-ins once employed to help them achieve their career goals.

For clients, OTS assigns dedicated account representatives who consistently monitor placements to ensure candidates meet all requirements. This personalized service model allows for quick pivoting when client needs change, ensuring continuous alignment between candidate capabilities and client expectations. The company's comprehensive service portfolio includes augmented staffing and recruiting, operations and capital improvement project support, emergency response and recovery operations, and reliable construction and engineering support.

OTS maintains active memberships in key industry organizations and participates in major conferences and exhibitions to stay current with industry standards and evolving practices. The company operates across all 50 states, providing nationwide coverage for utility staffing needs while maintaining strong relationships with both candidates and clients through exceptional customer service and ongoing support throughout the employment relationship.