Heart of the House

Heart of the House is a specialized hospitality staffing agency based in Indianapolis that serves as more than just a recruitment firm. With over 10,000 hospitality associates and 500+ happy clients across 37 cities, they position themselves as a comprehensive workforce management partner for the hospitality industry. The company focuses on creating rewarding careers for hospitality professionals while providing exceptional staffing solutions to hotels, venues, and hospitality businesses.

Heart of the House operates as a comprehensive hospitality workforce management company that bridges the gap between talented hospitality professionals and leading hotels and venues. Their approach centers on understanding that a remarkable guest experience starts with hiring the right people - those who are devoted to details, passionate about service, and determined to make a difference each day.

The company offers extensive support to both job seekers and employers, providing benefits such as competitive pay, flexible scheduling, health benefits, and paid time off for their associates. Their recruitment model focuses on finding individuals with the right qualities and work ethic that align with the hospitality industry's demanding standards.

With a strong emphasis on relationship management, Heart of the House provides dedicated account managers who conduct regular check-ins and maintain 24/7 availability to address client needs. Their comprehensive service portfolio covers both front of house and back of house positions across various hospitality sectors.

The agency's success is built on their deep understanding of the hospitality business and its unique demands. They have established themselves as trusted partners by consistently delivering quality talent that integrates seamlessly into client operations, with many staff members becoming permanent parts of their client's work families.

Heart of the House maintains strong industry connections through partnerships with major hospitality associations and holds various certifications that demonstrate their commitment to professional standards and diversity in their supplier relationships.